Privacy Statement


This privacy policy sets out how Severn Thermal Solutions uses and protects any information that you give Severn Thermal Solutions when you use this website. Severn Thermal Solutions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Severn Thermal Solutions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Use of Cookies
This website uses cookies. A cookie is a small piece of information which is sent to your computer’s hard drive by the website so that the website can store some information about your visit. This information may include information about your computer such as the computer’s IP address and browser type and, if you arrived at our site via a link from third party site, the address of the linking page. The IP address helps Google make sense of the data and it is never linked by us to personal data. We only use information gathered by cookies in aggregate. For example, learning that 60% of people viewed the About page. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

What this website collects

Cookies
Cookies have names, here’s a list of the cookies we use and what they do:

Google Analytics, aggregate tracking to see how well our website works:
_ga
_gat
_gid

Google Maps, to use your Google Maps account preferences:
NID                                       

Contact Form

We collect a minimum of personal data from our contact form. We may collect the following personal information:

  • Your name if you submit it
  • Your phone number and email address if you submit them

Submitted contact form information is not stored on the website.

We do not link this personal data with any other website data.

This website does not collect sensitive personal data.


Aggregate Tracking
Our website uses web analytics services provided by Google, Inc which uses cookies to help us to analyse how users use the site. This tracks how people reached the website, how many people use the website, and which pages are looked at most. Google as a data processor. The information generated by the cookie about your use of our sites (including your IP address) will be transmitted to and stored on Google servers in the United States and/or United Kingdom. Google will use this information to evaluate our websites and compile reports on website activity for. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf. Google will not associate your IP address with any other data held by Google. You can read Google’s Privacy Policy here: https://policies.google.com/privacy. If you wish to refuse the use of cookies by Google please visit http://tools.google.com/dlpage/gaoptout . You may also refuse the use of cookies by selecting the appropriate settings on your browser.

Map Data
This website uses Google Maps to show you our business location. You can read Google’s Privacy Policy here: https://policies.google.com/privacy

What we do with the information we gather

We use this information to understand your needs and provide you with a better service, and for the following reasons:

  • If you have used the contact form, we will use the information provided to contact you about your message.
  • We use the tracking information from Google to improve our website content and structure. For example, if the data shows that a given page is not being read much, perhaps it needs rewritten or linked to more clearly.

Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Please be aware you have the following rights regards the collection or use of your personal information:

Right to Access
You may request details of personal information which we hold about you. If you would like a copy of any information held on you, please email info@severnts.co.uk

Right to Rectification
If you believe that any information we are holding on you is incorrect or incomplete, we will promptly correct any information found to be incorrect. Please email info@severnts.co.uk

Right to Deletion
You will only receive email marketing messages if you have explicitly agreed to receive them. Every marketing message should include an unsubscribe link which will quickly remove you from the service. If you wish us to remove you manually please email info@severnts.co.uk

You may also request deletion of any personal information which we hold about you. If you would like such information deleted, please email info@severnts.co.uk

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.